Applying quality improvement strategies within Canadian population health promotion.

This article describes how quality improvement (QI) methodology was applied to partnership work in a population health promotion unit within a health care system. Using Kolb's experiential model of learning, we describe and reflect on our experience as a population health promotion unit working on a QI initiative focused on community partnerships for intersectoral collaboration. We identify contextual factors that can guide QI for population health promotion work. The three main lessons we identified were to (i) frame the need for improvement effectively, (ii) start by setting the conditions for others to lead and (iii) be people-focused as well as process-focused. Health care systems can apply QI methods to improve and strengthen their role in working with partners to improve population health. By sharing our experience with other practitioners, we hope to find support and allies as we learn together to improve quality in population health promotion settings.

Quality improvement as a population health promotion opportunity to reorient the healthcare system.

BACKGROUND: A quality improvement (QI) focus in systems strategically investing resources to achieve the Quadruple Aim (i.e., better population health, lower system costs, improved patient care, and an engaged and productive workforce) presents an opportunity to reorient health services towards population health promotion. SETTING: An interdisciplinary team linked across a large regionalized healthcare system engaged in a (Saskatoon) Region-wide 90-day QI initiative focused on patient safety. INTERVENTION: The team worked directly with healthcare teams to link cultural safety, patient-centeredness, and health equity to other dimensions of healthcare quality. The team provided data from health status reports, equity analyses of healthcare utilization, and stakeholder consultations and adapted QI methods, including A3 thinking and Plan-Do-Check-Act (PDCA) cycles. OUTCOMES: Throughout the 90 days, use of the terms "health equity" and "cultural safety" increased among healthcare teams and in region-wide communications. Within the year following the initiative, the Region made public and ongoing commitments to address health inequities. IMPLICATIONS: System-wide QI initiatives present opportunities to promote population health approaches, shift perspectives and language, and ultimately influence organizational culture. Learnings are relevant to health promotion practitioners attempting to engage healthcare partners, and for health systems strategically investing for improved population health.

Provider perceptions of implementation of integrated care pathways for patients with chronic heart conditions.

Integrated care pathways (ICPs) for atrial fibrillation and congestive heart failure have been examined in the literature. Systematic study, however, of provider experiences with implementation of pathways for these conditions is lacking. Given the pivotal role of nurses in the care of these chronic heart conditions, this information may be valuable for cardiovascular nurses who use pathways for these chronic heart conditions. In this study, qualitative methods were used to systematically examine providers' experiences with the implementation of integrated care pathways for these conditions. Nurses, physicians, and pharmacists provided feedback on their experiences. Analyses revealed that pathways were perceived by providers to have strengths (e.g., improved communication, knowledge, transition, patient involvement and review), but also multiple challenges (e.g., education, timelines, complexity, interest, ownership, coordination, and documentation) when implemented for these complex chronic medical conditions. Provider recommendations for pathway implementation with these conditions are shared in this study. This information may facilitate cardiovascular nurses in implementing ICPs in other centres.